All orders are prepaid; payments will be taken before an order is packed and shipped.We accept Visa, MasterCard, American Express. We accept credit card for payments up to $2500.00.
Currently we only ship within the United Stated of America. Our primary shipping agent is UPS. Our online quotes are estimates based on weight and volume calculations. We reserve the right to change the shipping charges. If this occurs you will be contacted for approval before your order is processed. We currently do not require orders to be signed when delivered.
Return and Replacement Policy
We hope you are satisfied with your Serene Bath & Body products purchase. We believe strongly in our products and their quality.
Returns to sarahsbeautyoasis.com
If you purchased the product from sarahsbeautyoasis.com: You may return it by mail for a full refund within 30 days of the date of purchase if you include your original receipt.
Damaged Items or Our Error
When your order arrives, please inspect the package for any damage that may have occurred during shipment. It is normal for the box to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately by sending an email to OrderInquiry@sarahsbeautyoasis.com.
Please provide the order number along with your email address and phone number for fastest service. To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier. If you're returning the product because we made an error, please email us at OrderInquiry@SereneBanthAndBody.com. We'll promptly schedule a UPS pickup and cover the cost of return shipping.